Intellectual Property Rights Policy

Trusty Haul (Operating Brand) — TRUST TARILERS LTD (Legal Entity)

Effective Date: 19-11-2025

1) Purpose of This Policy

This Intellectual Property Rights Policy explains who owns the content on TrustyHaul.com, how it may be used, and how we handle third-party materials. It also outlines the process for reporting alleged infringement.

We publish this policy to protect:

  • our brand identity and website content,
  • our customers (so they know what is official), and
  • our partners and third parties whose materials may appear on the site in specific circumstances.

2) Who We Are (Ownership Context)

Trusty Haul is the U.S. operating brand. The legal entity responsible for the website and its official content is:

TRUST TARILERS LTD (United Kingdom private limited company; incorporated 16 April 2004)
Registered Address: Houndhill Park, Bolton Road, Wath-Upon-Dearne, Rotherham, S63 7LG, England

U.S. Operations: 114 Whalen Loop Rd, Woodland, WA 98674, United States

Where this policy references “Trusty Haul,” “we,” “us,” or “our,” it refers to Trusty Haul operating under TRUST TARILERS LTD.

3) What We Own (Our Intellectual Property)

Unless otherwise stated, the following are owned by TRUST TARILERS LTD or licensed for our use and are protected by applicable intellectual property laws:

  • Website design, layout, and structure
  • Written content, descriptions, policy pages, and business documentation
  • Logos, brand name usage, and visual identity elements
  • Original graphics, banners, and marketing materials
  • Photographs and videos created by our team
  • Selection, arrangement, and presentation of content across the site

This does not mean we claim ownership over third-party trademarks or manufacturer brand names used strictly to identify products.

4) Trademarks and Brand Names

A. Trusty Haul Name and Branding

“Trusty Haul” and associated brand elements (logos, marks, visual identity) are part of our business identity. You may not use them in a way that suggests:

  • sponsorship, endorsement, or affiliation, or
  • that your website or service is an official Trusty Haul platform,
    unless you have written permission from us.

B. Third-Party Trademarks

Product manufacturer names, model names, and trademarks may appear on our website to identify the products being referenced. Those marks remain the property of their respective owners.

Use of third-party marks on our site does not imply ownership by Trusty Haul.

5) Product Photos, Listings, and Partner-Sourced Units

Because we sell high-value equipment and may source equivalent units from vetted partners when specific inventory is temporarily unavailable, product photos and listing materials may fall into different categories:

A. Original Trusty Haul Materials

Where photos, videos, or written descriptions are created by our team, they are protected as our IP.

B. Partner or Supplier Materials

In certain cases, product images or specification references may be provided by partner companies or suppliers. Where used, they are displayed to help customers understand typical specifications and presentation for a unit type.

If an image is partner-supplied:

  • it is used for informational and listing purposes, and
  • it does not grant third parties the right to copy or reuse that material from our website.

C. Accuracy and Representation

Images are intended to reflect the general configuration, style, or unit type. For high-value equipment, exact condition and specification are confirmed during order review and confirmation prior to dispatch.

(That clarity matters: it reduces “misrepresentation by imagery” risk.)

6) Permitted Use of Our Website Content

You may view, download, and print content from TrustyHaul.com for personal, non-commercial purposes related to:

  • browsing products,
  • comparing options, and
  • communicating with us about a potential purchase.

You may not:

  • copy product descriptions and post them elsewhere,
  • scrape, mirror, republish, or reproduce our site content,
  • use our images or text to create competing listings,
  • use our name, logo, or brand assets in ads, directories, or websites without permission,
  • reverse engineer or attempt to extract proprietary elements of the website.

If you want to use any of our materials commercially (for example, press, affiliate reference, or industry publication), request written permission first.

7) User Submissions (If You Send Us Content)

If you submit content to us (for example, reviews, photos, messages, or documents), you confirm that:

  • you own the content or have the right to share it, and
  • it does not infringe the rights of others.

By submitting content, you grant Trusty Haul a limited, non-exclusive license to use it for legitimate business purposes such as customer support, order processing, dispute resolution, or (where explicitly agreed) marketing display.

We do not claim ownership of your personal content, but we do need permission to use it when necessary to operate responsibly.

8) Reporting Intellectual Property Infringement

We take legitimate IP complaints seriously. If you believe content on TrustyHaul.com infringes your rights, contact us with a clear report so we can investigate properly.

What to Include in Your Report

Please send:

  1. Your full name and contact details
  2. A description of the IP you believe is being infringed (copyright, trademark, etc.)
  3. The specific URL(s) on our website where the issue appears
  4. Proof of ownership or authorization (where relevant)
  5. A clear statement of what you want removed or corrected
  6. A statement made in good faith that the use is not authorized by the rights owner
  7. Your electronic or physical signature (typed name is acceptable for email submissions)

Where to Send It

Email: contact@trustyhaul.com
Subject line: IP Notice — TrustyHaul.com

We may request additional information to verify your claim before taking action.

9) Response and Action Process

After receiving a complete complaint, we may:

  • remove or disable access to the challenged material,
  • request clarification or proof,
  • contact the reporting party for additional detail, and/or
  • contact the relevant partner or supplier where partner materials are involved.

We aim to act reasonably and promptly, but timelines depend on the complexity of verification.

10) Enforcement and Misuse

Unauthorized use of our intellectual property may lead to:

  • takedown requests,
  • account or access restrictions (where applicable),
  • legal action where misuse is deliberate or commercial,
  • reporting to relevant platforms if our materials are used in deceptive listings or ads.

We typically prefer resolution through direct communication, but we will protect our brand and customers where necessary.

11) Policy Updates

We may update this policy to reflect changes in business operations, content handling practices, or legal requirements. The effective date at the top will indicate the latest revision.

12) Contact Information

Trusty Haul — U.S. Operations
114 Whalen Loop Rd, Woodland, WA 98674, United States
Phone: +1 (509) 906-2376
Email: contact@trustyhaul.com

Legal Entity: TRUST TARILERS LTD
Houndhill Park, Bolton Road, Wath-Upon-Dearne, Rotherham, S63 7LG, England

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